The Purpose Of This Tender Is To Contract The Support And Maintenance Service Of The Robotic Library That Is Part Of The Technical Infrastructure Of The Rtvm Digital Archive. . This Service Is Based On Contracting Both The Support Provided By The Manufacturers Of The Elements That Make Up The Library (Hardware And Software), And The Remote Technical Support For Incidents That Will Be Provided By The Winning Company, Which Will Be The Direct Interlocutor With The Manufacturers And Will Offer 24X7 Telephone Support For Critical Incidents.